Privacy Policy

SalSigo operates this online store and website, including related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated and convenient shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit, use, or make a purchase/other transaction through the Services, as well as when you interact with us in any other way. If there is any conflict between our Terms of Service and this Policy regarding the collection, processing, or disclosure of personal data, this Policy controls.

Please read carefully. By using the Services, you acknowledge that you have reviewed this Policy and understand how we process your information as described below.

What Personal Data We Process

“Personal data” means information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on how you interact with the Services, where you live, and applicable law, we may collect/process the following categories:

• Contact details: name, address, billing and shipping address, phone number, email.

• Payment information: credit/debit card details, payment account data, transaction information, payment method, confirmations.

• Account data: username, password, security questions, preferences, and settings.

• Order and interaction data: items viewed, added to cart or wishlist, purchases, returns, exchanges, cancellations, order history.

• Communications with us: content of your customer service inquiries.

• Device data: device/browser/network type, IP address, unique identifiers.

• Usage data: how and when you access/navigate the Services.

Sources of Personal Data

• Directly from you: when you create an account, use the Services, or contact us.

• Automatically through the Services: from your device, cookies, and similar technologies.

• From our service providers: when they support technology on our behalf.

• From partners or other third parties.

How We Use Personal Data

Depending on your interactions with us and the portions of the Services you use, we may process data to:

• Provide, personalize, and improve the Services: perform our contract with you, process payments, fulfill and deliver orders, remember preferences, send account/order/return/exchange notifications, manage your account, and enable reviews and related product recommendations.

• Marketing and advertising: send promotional emails/messages/mail; show online ads on and off our site, including based on your prior activities. You can opt out of marketing emails at any time using the “Unsubscribe” link.

• Security and fraud prevention: authenticate accounts, protect payments and shopping, detect/investigate fraudulent, unlawful, or malicious activity, protect public safety and the security of the Services.

• Communicate with you: customer support, responses, and relationship management.

• Legal bases: comply with legal obligations or valid legal process (e.g., requests from authorities), participate in proceedings, and enforce our terms/policies.

How We Share Personal Data

We may disclose personal data to third parties for legitimate purposes consistent with this Policy:

• Service providers and technology partners (e.g., IT support, payment processors, analytics, customer service, cloud storage, fulfillment and delivery).

• Business and marketing partners to provide marketing services and display advertising. These partners use information under their own privacy policies. Depending on where you live, you may have the right to object to sharing for targeted advertising.

• At your direction or with your consent (e.g., delivery via a specific carrier, social plugins/sign-in).

• Affiliates within our corporate group.

• In a business transaction (merger, asset transfer, insolvency).

• To comply with law and protect rights (ours, our users’, or others’).

Platform and Technology Providers

The Services are hosted and/or supported by external technology providers. Data you submit via the Services may be transferred to and processed by these providers (including outside your country of residence) to deliver and improve the Services. In certain cases, they may act as independent controllers for part of the processing (for example, fraud prevention or analytics). Please review their privacy policies where applicable.

Third-Party Websites and Links

The Services may contain links to external sites/platforms. We are not responsible for their privacy and security practices or for the accuracy or completeness of information on those sites. Information you share publicly (e.g., on social media) may be visible to others.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal data from individuals under the age of majority in your jurisdiction. If you are a parent/guardian and believe your child has provided data to us, please contact us so we can delete it. As of the date of this Policy, we do not have actual knowledge of “selling” or “sharing” (as defined by applicable law) personal data of consumers under 16.

Security and Retention

We implement reasonable technical and organizational measures to protect data, but no system is completely secure. Information sent over unsecured channels may not be protected in transit—avoid sending sensitive data through such channels.
We retain personal data for periods determined by: the need to maintain your account/service, legal obligations, dispute resolution, and enforcement of agreements/policies.

Your Rights and Choices

Depending on where you live, and subject to legal conditions and exceptions, you may have some or all of the following rights:

• Access/Information: request access to the personal data we hold about you.

• Deletion: request deletion of your data.

• Correction: request correction of inaccurate data.

• Portability: receive a copy of your data and/or request transfer to a third party (in certain cases).

• Opt-out of “selling” or “sharing” for targeted advertising: where applicable under local law.

• Communication preferences: opt out of promotional emails anytime via the “Unsubscribe” link. We will continue sending non-marketing (transactional) messages, such as order updates.

EU/EEA and UK (additional):
You may object to processing and/or request restriction of processing in certain circumstances, and withdraw consent where processing is based on consent (without affecting the lawfulness of processing before withdrawal).

You can exercise your rights via the mechanisms provided in the Services or by contacting us (see “Contact”). We will not discriminate against you for exercising your rights. We may require identity verification, and authorization if a request is submitted via an agent.

International Transfers

Your data may be transferred to, stored, and processed outside your country of residence. For transfers from the EU/EEA or the UK, we rely on recognized transfer mechanisms (e.g., European Commission Standard Contractual Clauses or equivalent), unless the destination country is covered by an adequacy decision.

Changes to This Policy

We may update this Policy from time to time (including to reflect changes in our practices or legal requirements). We will post the revised text on this site, update the “Last Updated” date, and, where required, provide additional notice.

Contact

If you have questions about this Policy or wish to exercise your rights, please contact us:
Email: salsigoshop@gmail.com. 

Data Controller: SalSigo.